Automotive Service Excellence
Until the early 1970s, consumers had no way to distinguish between incompetent and competent mechanics. In response to this need, the independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972.
ASE's mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.
At present there are over 420,000 professionals with current certifications. They work in every segment of the automotive service industry: car and truck dealerships, independent garages, fleets, service stations, franchises, and more.
Here's how ASE certification works: Prospective candidates register for and take one or more of ASE's 40-plus exams. The tests are grouped into specialties for automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, parts specialists, collision damage estimators and auto service consultants.
Upon passing at least one exam and after providing proof of two years of relevant work experience, the test taker becomes ASE certified. Certification, however, is not for life. To remain certified, those with ASE credentials must be retested every five years.
The tests, which are conducted twice a year at over 700 locations around the country, are administered by ACT, known for its academic and occupational testing programs. The exams stress knowledge of job-related skills. They are no cinch to pass; approximately one out of three test takers fails.
Consumers benefit from ASE certification. It is a valuable yardstick by which to measure the knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-certified professionals.
ASE-certified professionals usually wear blue and white ASE insignia and carry credentials listing their exact area(s) of expertise (brakes, engine repair, etc.), while employers often display their technicians' credentials in the customer waiting area.
Consumers should look for facilities that display the ASE Blue Seal of Excellence© logo.
Automotive Service Excellence
I wanted to thank everyone for the repairs on my car. Everything is always done with such care. They even adjust things that I never mentioned. Thank you so much for being such a great mechanics shop!!
Honest ConsultingThese guys are beyond honest! If you want to stop tossing good money after bad THIS IS YOUR PLACE!!! Importantly, if they make a recommendation you can be sure they are not scamming you! Their advice may not be pretty, however it is honest! The pros at Garner will not even start a job if they feel you are wasting your money, this is CRITICAL for you to know so you are never taken advantage of! Highly talented Technician Mechanics with honest consulting... A real dream team you can count on! Get there early for same-day service... Be well! Happy Driving!
I took my car in because my engine light came on. Turns out I had a leak in the exhaust system. I had been told prior to taking it in that these leaks can be hard to find and not all garages are equipped to do the necessary testing. Not so at Garner and Steve found it! He also took the time to explain what needed to be done and to answer my questions. They do good work here, which they guarantee, at a fair cost. I also like that the shop is very clean. I highly recommend Garner Automotive to anyone. Although they are not close to my home, I wouldn't take my car anywhere else! It means a lot to me to have a mechanic I trust without reservation.
Shop went out of there way diagnosing my Electrical problem, Not like most shops that do not put in the time or effort. Very fair and very professional. Would recommend to my friends.
All I can say is Garner stood behind their word. They fixed a problem I've had for many, many months, returned to the shop many, many times because the problem persisted. They kept pursuing until the problem was identified and fixed!! I can proudly say I don't have just a good mechanic, I have the best mechanic.!! Thank you all at Garner.
Quality, Honesty, Integrity! I brought my 2015 Jeep in with clunking in the undercarriage. There are a lot of things that can cause these kinds of problems. Steve went through the entire undercarriage until he correctly diagnosed and solved the noise. Considering the time spent and parts installed, the price was VERY fair. Robert handles the front office with efficiency and politeness. I was kept informed thru the entire process. 5 stars!! Thanks Guys!